The workshop was directed by Mr. Aftab Anwar, Founder of MSPA Asia Pacific, with over 20 years’ experience in mystery shopping.
The workshop was attended by our esteemed clientele, was interactive and included case studies regarding:
• The practice of MS programs
• Criteria for the commissioning of MS programs
• Analyzing and interpreting the results of MS programs
• Turning MS programs into tools for increased sales and profits
Contact us for a short presentation on the main outcomes of the workshop.